{"id":352,"date":"2021-10-09T14:38:21","date_gmt":"2021-10-09T14:38:21","guid":{"rendered":"https:\/\/borobazar.redq.io\/?page_id=352"},"modified":"2024-04-30T12:33:19","modified_gmt":"2024-04-30T12:33:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/borobazar.redq.io\/trendy\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-borobazar-blocks-borobazar-accordion borobazar-block-spacing-wrapper borobazar-accordion-block\" style=\"--desktop-padding-top:0px;--laptop-padding-top:0px;--tab-padding-top:0px;--mobile-padding-top:0px;--desktop-padding-right:200px;--laptop-padding-right:150px;--tab-padding-right:0px;--mobile-padding-right:0px;--desktop-padding-bottom:0px;--laptop-padding-bottom:0px;--tab-padding-bottom:0px;--mobile-padding-bottom:0px;--desktop-padding-left:200px;--laptop-padding-left:150px;--tab-padding-left:0px;--mobile-padding-left:0px\"><div class=\"borobazar-accordion-item relative shadow-faq mb-4 last:mb-0 rounded bg-white\"><div class=\"borobazar-accordion-item-title borobazar-accordion-title flex items-center justify-between text-sm sm:text-base text-main font-medium p-5 sm:p-6 cursor-pointer\">How to contact customer support?<span class=\"text-lightest shrink-0 ml-4 duration-300 ease-out-quart\"><svg class=\"w-2 sm:w-auto block\" width=\"9\" height=\"15\" viewBox=\"0 0 9 15\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path opacity=\"0.7\" d=\"M1.02791 0.149879L0.276513 0.901328C0.176172 1.00146 0.12616 1.1168 0.12616 1.2472C0.12616 1.37729 0.176172 1.49258 0.276513 1.59271L6.18341 7.49992L0.276671 13.4069C0.17633 13.507 0.126318 13.6223 0.126318 13.7526C0.126318 13.8829 0.17633 13.9982 0.276671 14.0983L1.02812 14.8496C1.12825 14.95 1.24354 15 1.37384 15C1.50403 15 1.61932 14.9498 1.71945 14.8496L8.72362 7.84564C8.8238 7.74551 8.87387 7.63016 8.87387 7.49992C8.87387 7.36968 8.8238 7.25454 8.72362 7.15447L1.71945 0.149879C1.61927 0.0497484 1.50398 0 1.37384 0C1.24354 0 1.12825 0.0497484 1.02791 0.149879Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/div><div class=\"borobazar-accordion-item-description borobazar-accordion-description hidden px-5 sm:px-6 pb-5 sm:pb-6 text-light text-sm sm:text-md leading-relaxed sm:leading-loose\"><span class=\"accordion-item-description\">Our Customer Experience Team is available 7 days a week and we offer 2 ways to get in contact.Email and Chat . We try to reply quickly, so you need not to wait too long for a response!.<\/span><\/div><\/div><div class=\"borobazar-accordion-item relative shadow-faq mb-4 last:mb-0 rounded bg-white\"><div class=\"borobazar-accordion-item-title borobazar-accordion-title flex items-center justify-between text-sm sm:text-base text-main font-medium p-5 sm:p-6 cursor-pointer\">Why I have to make payment at the checkout?<span class=\"text-lightest shrink-0 ml-4 duration-300 ease-out-quart\"><svg class=\"w-2 sm:w-auto block\" width=\"9\" height=\"15\" viewBox=\"0 0 9 15\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path opacity=\"0.7\" d=\"M1.02791 0.149879L0.276513 0.901328C0.176172 1.00146 0.12616 1.1168 0.12616 1.2472C0.12616 1.37729 0.176172 1.49258 0.276513 1.59271L6.18341 7.49992L0.276671 13.4069C0.17633 13.507 0.126318 13.6223 0.126318 13.7526C0.126318 13.8829 0.17633 13.9982 0.276671 14.0983L1.02812 14.8496C1.12825 14.95 1.24354 15 1.37384 15C1.50403 15 1.61932 14.9498 1.71945 14.8496L8.72362 7.84564C8.8238 7.74551 8.87387 7.63016 8.87387 7.49992C8.87387 7.36968 8.8238 7.25454 8.72362 7.15447L1.71945 0.149879C1.61927 0.0497484 1.50398 0 1.37384 0C1.24354 0 1.12825 0.0497484 1.02791 0.149879Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/div><div class=\"borobazar-accordion-item-description borobazar-accordion-description hidden px-5 sm:px-6 pb-5 sm:pb-6 text-light text-sm sm:text-md leading-relaxed sm:leading-loose\"><span class=\"accordion-item-description\">Sample ordering is on \u2018first-come-first-served\u2019 basis. To ensure that you get your desired samples, it is recommended that you make your payment within 60 minutes of checking out.<\/span><\/div><\/div><div class=\"borobazar-accordion-item relative shadow-faq mb-4 last:mb-0 rounded bg-white\"><div class=\"borobazar-accordion-item-title borobazar-accordion-title flex items-center justify-between text-sm sm:text-base text-main font-medium p-5 sm:p-6 cursor-pointer\">Is your website secure?<span class=\"text-lightest shrink-0 ml-4 duration-300 ease-out-quart\"><svg class=\"w-2 sm:w-auto block\" width=\"9\" height=\"15\" viewBox=\"0 0 9 15\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path opacity=\"0.7\" d=\"M1.02791 0.149879L0.276513 0.901328C0.176172 1.00146 0.12616 1.1168 0.12616 1.2472C0.12616 1.37729 0.176172 1.49258 0.276513 1.59271L6.18341 7.49992L0.276671 13.4069C0.17633 13.507 0.126318 13.6223 0.126318 13.7526C0.126318 13.8829 0.17633 13.9982 0.276671 14.0983L1.02812 14.8496C1.12825 14.95 1.24354 15 1.37384 15C1.50403 15 1.61932 14.9498 1.71945 14.8496L8.72362 7.84564C8.8238 7.74551 8.87387 7.63016 8.87387 7.49992C8.87387 7.36968 8.8238 7.25454 8.72362 7.15447L1.71945 0.149879C1.61927 0.0497484 1.50398 0 1.37384 0C1.24354 0 1.12825 0.0497484 1.02791 0.149879Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/div><div class=\"borobazar-accordion-item-description borobazar-accordion-description hidden px-5 sm:px-6 pb-5 sm:pb-6 text-light text-sm sm:text-md leading-relaxed sm:leading-loose\"><span class=\"accordion-item-description\">Yep! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.<\/span><\/div><\/div><div class=\"borobazar-accordion-item relative shadow-faq mb-4 last:mb-0 rounded bg-white\"><div class=\"borobazar-accordion-item-title borobazar-accordion-title flex items-center justify-between text-sm sm:text-base text-main font-medium p-5 sm:p-6 cursor-pointer\">When will my order ship?<span class=\"text-lightest shrink-0 ml-4 duration-300 ease-out-quart\"><svg class=\"w-2 sm:w-auto block\" width=\"9\" height=\"15\" viewBox=\"0 0 9 15\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path opacity=\"0.7\" d=\"M1.02791 0.149879L0.276513 0.901328C0.176172 1.00146 0.12616 1.1168 0.12616 1.2472C0.12616 1.37729 0.176172 1.49258 0.276513 1.59271L6.18341 7.49992L0.276671 13.4069C0.17633 13.507 0.126318 13.6223 0.126318 13.7526C0.126318 13.8829 0.17633 13.9982 0.276671 14.0983L1.02812 14.8496C1.12825 14.95 1.24354 15 1.37384 15C1.50403 15 1.61932 14.9498 1.71945 14.8496L8.72362 7.84564C8.8238 7.74551 8.87387 7.63016 8.87387 7.49992C8.87387 7.36968 8.8238 7.25454 8.72362 7.15447L1.71945 0.149879C1.61927 0.0497484 1.50398 0 1.37384 0C1.24354 0 1.12825 0.0497484 1.02791 0.149879Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/div><div class=\"borobazar-accordion-item-description borobazar-accordion-description hidden px-5 sm:px-6 pb-5 sm:pb-6 text-light text-sm sm:text-md leading-relaxed sm:leading-loose\"><span class=\"accordion-item-description\">After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PST will not be shipped out until the next business day. If you order after 11 am PST on a Friday, your order will likely be shipped out on the following Monday.<\/span><\/div><\/div><div class=\"borobazar-accordion-item relative shadow-faq mb-4 last:mb-0 rounded bg-white\"><div class=\"borobazar-accordion-item-title borobazar-accordion-title flex items-center justify-between text-sm sm:text-base text-main font-medium p-5 sm:p-6 cursor-pointer\">How do I make payment via Paypal?<span class=\"text-lightest shrink-0 ml-4 duration-300 ease-out-quart\"><svg class=\"w-2 sm:w-auto block\" width=\"9\" height=\"15\" viewBox=\"0 0 9 15\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path opacity=\"0.7\" d=\"M1.02791 0.149879L0.276513 0.901328C0.176172 1.00146 0.12616 1.1168 0.12616 1.2472C0.12616 1.37729 0.176172 1.49258 0.276513 1.59271L6.18341 7.49992L0.276671 13.4069C0.17633 13.507 0.126318 13.6223 0.126318 13.7526C0.126318 13.8829 0.17633 13.9982 0.276671 14.0983L1.02812 14.8496C1.12825 14.95 1.24354 15 1.37384 15C1.50403 15 1.61932 14.9498 1.71945 14.8496L8.72362 7.84564C8.8238 7.74551 8.87387 7.63016 8.87387 7.49992C8.87387 7.36968 8.8238 7.25454 8.72362 7.15447L1.71945 0.149879C1.61927 0.0497484 1.50398 0 1.37384 0C1.24354 0 1.12825 0.0497484 1.02791 0.149879Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/div><div class=\"borobazar-accordion-item-description borobazar-accordion-description hidden px-5 sm:px-6 pb-5 sm:pb-6 text-light text-sm sm:text-md leading-relaxed sm:leading-loose\"><span class=\"accordion-item-description\">Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast &amp; hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to cartsy.redq.io system for your order.<\/span><\/div><\/div><div class=\"borobazar-accordion-item relative shadow-faq mb-4 last:mb-0 rounded bg-white\"><div class=\"borobazar-accordion-item-title borobazar-accordion-title flex items-center justify-between text-sm sm:text-base text-main font-medium p-5 sm:p-6 cursor-pointer\">How much do deliveries cost?\u00a0<span class=\"text-lightest shrink-0 ml-4 duration-300 ease-out-quart\"><svg class=\"w-2 sm:w-auto block\" width=\"9\" height=\"15\" viewBox=\"0 0 9 15\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path opacity=\"0.7\" d=\"M1.02791 0.149879L0.276513 0.901328C0.176172 1.00146 0.12616 1.1168 0.12616 1.2472C0.12616 1.37729 0.176172 1.49258 0.276513 1.59271L6.18341 7.49992L0.276671 13.4069C0.17633 13.507 0.126318 13.6223 0.126318 13.7526C0.126318 13.8829 0.17633 13.9982 0.276671 14.0983L1.02812 14.8496C1.12825 14.95 1.24354 15 1.37384 15C1.50403 15 1.61932 14.9498 1.71945 14.8496L8.72362 7.84564C8.8238 7.74551 8.87387 7.63016 8.87387 7.49992C8.87387 7.36968 8.8238 7.25454 8.72362 7.15447L1.71945 0.149879C1.61927 0.0497484 1.50398 0 1.37384 0C1.24354 0 1.12825 0.0497484 1.02791 0.149879Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/div><div class=\"borobazar-accordion-item-description borobazar-accordion-description hidden px-5 sm:px-6 pb-5 sm:pb-6 text-light text-sm sm:text-md leading-relaxed sm:leading-loose\"><span class=\"accordion-item-description\">There is a 5$ delivery fee if the order value is 50$ or more. If the order value is less than 50$, we charge BDT 10$ delivery fee.\u00a0<\/span><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Borobazar Trendy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/borobazar.redq.io\/trendy\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Borobazar Trendy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/borobazar.redq.io\/trendy\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Borobazar Trendy\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-30T12:33:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/borobazar.redq.io\/trendy\/faq\/\",\"url\":\"https:\/\/borobazar.redq.io\/trendy\/faq\/\",\"name\":\"FAQ - 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